Privacy Policy
Last updated: May 2025
At Alliance Plumbing, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and your rights.
What We Collect
We may collect personal information when you:
- Fill out a contact or booking form
- Use our Chatterbot or live chat
- Send us an email or call our office
This may include your name, email, phone number, suburb, job request details, and your IP address (for security purposes).
How We Use Your Data
- To reply to your enquiries
- To manage bookings and plumbing jobs
- To improve our service and communication
- To comply with legal obligations
Data Sharing
We never sell your data. We only share data with trusted tools (like spam filters or email systems) when required to deliver our service.
Data Retention
We retain enquiry details for customer service and job tracking. You may request removal at any time.
Your Rights
You can request access to your data or ask for it to be deleted by contacting our office.
Where Your Data Goes
Contact forms and chat entries may be checked by automated spam filters.
Contact Us
For privacy-related enquiries, contact:
Narleen – Office Manager
📧 [email protected]
📞 07 3397 2030
📍 Brisbane, QLD, Australia
