Privacy Policy
Last updated: May 2025
At Alliance Plumbing, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data.
🔹 What We Collect
We may collect the following personal information when you:
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Fill out a contact or booking form
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Use our live chat or Chatterbot
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Send us an email or call us directly
This may include:
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Your name
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Email address
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Phone number
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Your message or job request
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Your IP address (for spam and security checks)
🔹 How We Use Your Information
We use your data to:
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Respond to your enquiries or job requests
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Follow up on services you’ve requested
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Improve our customer service and site performance
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Meet legal or regulatory requirements
🔹 Cookies & Tracking
Our site uses cookies to:
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Remember your contact details for future visits
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Improve user experience and functionality
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Track site usage with tools like Google Analytics
You can disable cookies in your browser settings if you prefer.
🔹 Embedded Content
Pages on this site may include content (e.g. videos, maps, reviews) embedded from other websites (like YouTube or Facebook). These sites may collect your data as if you visited them directly.
🔹 Who We Share Your Data With
We do not sell or trade your information.
We may use trusted third-party tools (like email providers or spam filters) to operate our site and services.
🔹 Data Retention
We only keep your data for as long as necessary to:
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Complete your job
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Meet our business or legal requirements
You can request access to, or deletion of, your personal information at any time.
🔹 Your Rights
You have the right to:
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Request a copy of the data we hold about you
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Ask us to correct or delete your data
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Withdraw consent to marketing or contact
To exercise these rights, contact us at:
📧 info@allianceplumbing.com.au
📞 07 3397 2030
🔹 Contact
For any privacy-related questions, please contact:
Narleen – Office manager
📧 info@allianceplumbing.com.au
📍 Brisbane, QLD, Australia
